DataTech Labs ® takes great pride to insure we do a good job with recovery of failed media. Data from media that has suffered a physical crash or has experienced minor or major corruption might not be recovered. It is important that you examine and validate the results of your data. Please see the terms and conditions listed below.
Data Recovery Fees:
When the invoice has been executed the customer has agreed that they have validated the data and accepts the data “as is” with no refunds and no exceptions. If we have recovered data from a database, customer is aware that additional work (at customer’s expense) might need to be done as databases can become corrupt when media crashes.
DataTech Labs ® keeps a back-up of the data from 1 week, in the event the return media crashes. In this situation, you will need to contact DataTech Labs ® immediately to make arrangements for an additional copy of the recovered data. If contacted after the 1 week period, DataTech Labs ® is not responsible for the data. DataTech Labs ® is not responsible for nor will they warranty with return media.