To determine the recovery cost we must first diagnose the problem. Data recovery service fees will vary depending on the type of storage media and the techniques required to recover your data. Our data recovery service fees are time and again lower than our competitors because of our professional and efficient procedures and practices. The first step in determining the data recovery service fee is to evaluate your recovery needs. We offer a “No Charge Evaluation” of your Camera Card, Flash Drive and single Hard Drive storage system. Over the phone we can give you a range of recovery fees for your type storage device, please call for details, 1-888-288-3282. If you are a government agency, be sure to indicate that you are purchasing from the GSA Schedule.
At DATATECH Labs we know how critical your data is and have designed our procedures to produce the fast recovery times you need while still protecting your data. All our evaluations are started within one hour of your recovery job’s arrival. Once the evaluation is complete, we call with the details of your recovery and a firm estimate of the recovery fees. The turnaround time for most recoveries is usually 72 hours*, however, there are some recoveries that take slightly longer. Our turnaround estimates are based upon the procedures and techniques required to recover your data. (Emergency services are available)
* All government jobs receive elevated priority status. ^ Back to top
My drive is making odd noises. What should I do?
Odd or abnormal noises are a result of a drive failure or an indication of an impending drive failure. If you hear odd or abnormal noises from your hard drive, power down the computer and stop using the drive immediately. Continued use could render your data unrecoverable. Typically, noises from a hard drive indicate a physical problem with the drive. If you hear grinding, buzzing or clicking noises, consult a professional and have your drive evaluated.
A clean room is used for drive inspections and physical recovery of data. The clean room is a controlled environment. It operates within specific requirements to insure dust particles bigger than half a micron are removed. Your hard drive will be open while we are repairing and/or replacing damaged parts. This is a lengthy process and this air quality needed to protect your drive and your data.
It would be hard to list all the reasons for data loss. The frequent reasons are—environmental issues (too hot, too cold, high humidity, electro-static discharge) — computer viruses — data corruption — natural disaster – operator error. If you can imagine it, it has happened. ^ Back to top
Can you suggest a good backup plan?
Ask yourself what would happen if you lose your data. For most people it would be a tragedy. For a business it would be a disaster. The only way to protect yourself from data loss is to backup. We have three suggestions;
Make your backups plan simple to maintain. You may prefer an automated backup system or you may prefer the control of a manual system. You’ll want to back your data up on a frequent basis so use a system that’s simple and easy for you.
Think of what could happen to your data and make sure your backup system is protecting you. If your data is on your computer and your backup data is sitting next to your computer a power surge or lighting strike could wipe out both. Have copy of your data at another location.
Test your backup system. Access, review and restore your backup data on a routine basis.
What operating and file systems can you recover data from?
Our recovery engineers have recovered data from all types of systems. The most common types are NTFS, FAT32, FAT16, MS-DOS, OS/2, Linux, Unix, VMFS, Apple Macintosh, Novell NetWare, Sun Solaris, QNX, & BSD-based systems.