Data Recovery Testimonials

"On behalf of the Bureau of Reclamation and myself I would like to thank you and your peers for a job well done.I don't know where to begin with this as I feel all of the service provided to us was A++. Your goals paralleled that of ours "getting our data back" and there wasn't a rock left unturned in achieving that goal. The dedication to cracking the goofiest RAID configuration that I have ever seen was astounding!! 24 X 7 for the better part of 8 days (WOW). The communication from the beginning to the end "weather good or bad" was one of a kind and parallel to none. I wish every company I had to deal with was as easy work with and straight forward as you guys at DataTech Labs."

Thank you for your undivided attention in this matter,
Aaron Strahl
Systems Administrator
Bureau of Reclamation

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"On behalf of the user group, The Construction Management Group (86-68160) for the Bureau of Reclamation, I would also like to echo my sentiments of a job well done. After hearing of the loss of data and the subsequent loss of back-up data, you can only imagine the fear in our division that years of hard work were spiraling down the drain. The data encompasses over 300 projects in the 17 Western United States. It would have been catastrophic to have lost all that historical data.

Aaron did his best to describe the efforts you and your peers were attempting to recover our data, he updated us with more positive updates and then the horrific news that it might not be at all possible, kept us in a constant state of hope and despair. We are still not exactly sure what steps you took to complete this endeavor, but we are thrilled to see every piece of the puzzle returned to the box.

Needless to say, we are grateful for the efforts made by you, your peers, and your company. We are also impressed by the efforts our own IT group made to ensure our data was recovered by contracting you to recover this data.  It is always important for us to remember that teamwork is the key to running a successful business and from my very grateful co-workers to yours, we appreciate the seriousness in which you attacked the problem and kept us informed along the way."

B. Keith Haley
Construction Manager/Earned Value Manager - 86-68160
Bureau of Reclamation

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"I would like to express my sincere thanks and appreciation to DataTech Labs for taking the weight-of-the-world off of my shoulders. Our RAID-5 array running Linux Scientific crashed on us over the weekend. It contained all of our important data products and represented analysis work that was performed by my co-workers over a ten year period. When I approached DataTech Labs with my situation, I was relieved to hear that they were interested in helping me, that they asked me the right questions - details about what happened leading up to and after the RAID crash, and that they weren't going to charge us an outrageous rate. They were optimistic about recovering the data and that alone gave me a lift in spirit. It wasn't long after DataTech Labs started working on our drives that I received the good news informing me that the data was recovered.

Thank you DataTech Labs for you expertise and friendly, professional technical staff. I have already recommended DataTech Labs to my colleagues and will continue to do so in the future. "

John W. Hill, Electronic Engineer
NOAA Aircraft Operations Center
Science and Engineering Division

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"On behalf of our entire organization I would like to thank you and your staff for you efforts during our multiple (3) RAID 5 crash. The professionalism and dedication of your organization was apparent, which was especially refreshing when it's often difficult to find vendors willing to go the extra mile. Your work helped us ameliorate a very difficult situation and allowed us to get back on our feet better thean we had initially hoped. Please feel free to use this letter as a reference for future work. While I hope none of my associates have the need for your services, if and when that occasion arises you will be the first (and only) place I will recommend."

Thanks again for eveything!

Sincerely,
Brian Shepherd
Deputy Director
ADCOM 911, Inc.

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"DataTech Labs really saved the day. We had originally tried our luck with another major recovery company in California who claimed RAID expertise, but we were told that our RAID 5 was completely unrecoverable. After our RAID was shipped back to us in Denver, and some technical discussions with Craig Snapp, CTO at DataTech Laboratories, we decided to move forward with DataTech. They kept us involved in every step of the process and recovered our critical corporate data, 10 years worth. Hats off to the team at DataTech Labs for a professional and successful recovery."

Matthew Benson
Manager, North America IT Infrastructure
Prologis Inc.

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"I am writing to you to express my sincere appreciation for the recovery of both business and personal data from the failed hard drive on my laptop computer. I am happy to report that the recovery was 100%. I also, wish to complement you on the time frame in which you were able to accomplish this. I was back up and running in just a little more than a day. There were several "experts" including my own IT specialist who told me to forget it, the data was unrecoverable but you pulled it off with seeming ease. Please feel free to use me as a reference. Once again, thank you for your assistance with my crisis."

Scott Lee Hohstein
President
SHOCO Oil Inc.

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There is never a convenient time to lose your critical data. In our case, it happened at the worst possible moment. The team at DataTech Labs saved the day. They considered the loss and recovery of our data as important as we did and recovered our vital files and presentations in record time. My experience with DataTech Labs exceeded all of my expectations. I highly recommend them for your data recovery needs.

Best Regards,
Mark Slepicka
Performance Management Officer
Worldwide Fluid Power
Gates Corporation

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Recently my Young Marine unit, Mile High Young Marines, went on a once in a lifetime trip to California. While there, the Young Marines were allowed on several Marine Corp bases and got to participate in things that normal youth would not be allowed to do. For example, they were drilled by a USMC Drill Instructor and ran the obstacle / confidence courses at the Recruit Depot. They witnessed a fire crash scenario at a USMC Air Station and got to swim in the ocean at Camp Pendleton. Of course, they did normal kid things too. We took them to Sea World and Disneyland as well. We drove to California so they got the opportunity to see so much more (e.g. the Grand Canyon).

Unfortunately we put all of the photography in the hands of one person. Upon returning our photographer left on not so good terms and luckily he handed me three DVD’s with the pictures. I was devastated to find that most were unreadable, especially the critical ones. Going back to this person was not really an option so I looked online. Datatech Labs was the first to come up. My experience with this company was second to none. They understood my needs and took care of the problem rather quickly! One thing I appreciated was the constant communication as to where they were on my project. The end result is 3 DVD’s worth of pictures safe and sound on my external hard drive. Words can not express how grateful we are. I thank you and I am sure I speak for my Young Marines and the staff as well.

Scott Holland
Commanding Officer
Mile High Young Marines

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"I wanted to convey my appreciation for the excellent job you had done to restore the data on our server. As you are aware, all our company's files were stored on the set of RAID drives that failed. You were able to restore every single file which literally saved us from a major disaster. Your team work and positive attitude made all this possible. Thanks for coming to the rescue."

Millard A. Lee
Principal
Gin Wong Associates

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"Please accept this letter of appreciation and recommendation in behalf of DataTech. Our firm sadly experienced a complete failure of hardware from a key RAID server. We followed the 'book' procedures from the server manufacturer and local qualified techs, only to find out that factory recommended procedures actually made the situation worse. We then engaged a professional and well know data recovery service, but sadly, we were only given back old and mostly useless files. The hard to recover .pst's and compressed financial files that were really needed were lost. Or so we were told. As a final resort, we contacted your firm. You personally took an interest in our situation and we forwarded our drives to you. Shortly thereafter you returned to us virtually all the financial files, most of the .pst's and many more usable files that were previously thought unrecoverable. We also appreciate the respectful and dignified way you and you staff treated all involved. You left us with as much dignity as the situation was going to allow. It was handled very professionally. I am forwarding your contact information to a number of consultants that I had first approached when the failure occurred. It was their advice that compounded my problems. Now that we know to contact DataTech first, maybe others will not need to go through the pain we did.

Cordially
Robert Rodish
Bokara Rug Company

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"Just a note of thanks for your extraordinary work in our time of need.   While technology by and large is a blessing no one ever said it was 100% reliable 100% of the time.  For example we experienced a major Linux RAID 5 hardware failure on a Friday afternoon and as a result critical data disappeared from a server used to support a  key account for our company.  Unfortunately for our customer had not backed up the data properly and thus his web presence was shut down until DataTech retrieved the necessary lost data.  The job was complex but Datatech navigated the minefield beautifully and we had our data back and the customer up and running in short order.  We could not have done it without you and we truly appreciated the exemplary service provided by the entire Datatech  staff.  Not only did we get 100% of the data we got it back fast.   Rest assured there is only one data recovery company in our referral book - Datatech Labs! "

Great job!
Thank You Very Much!

Jeff Burnett
Director Business Development
foreThought.net

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"We owe a debt of gratitude to DataTech Laboratories Inc. for recovering data from our failed RAID array. Thanks to their impressive expertise and exhaustive diligence, our company was again up and running with minimal lost productivity. They aggressively sought to recover our data as if it was their own! We would recommend DataTech unequivocally for any data recovery needs a company may have."

K. Diederichs
Information Systems Manager

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"I recently had the pleasure of using DataTechLab to help me out of a disasterous hard drive fail. I am a composer and all my work is done on my mac. During a data transfer to an external hard drive , my computer crashed.

On recommendation from the mac store I contacted a recovery service on the west coast. It was a nightmarish experience to get through to a live person and the fee that I was quoted was exorbatant and frankly because of the lack of customer service, I did not have confidence in the company to recover my work.

A quick search on the web lead me to DataTechLab. After a couple of rings the telephone was answered by a man who's calming , professional voice gave me the confidence that led me to entrust my problem to them for resolution.

The result? A quick turn-around with personal attention and over 95 % total recovery of my hard drive. Best part of the deal -ONE THIRD of the price of the west coast competiter! No competition there. Customer service - priceless!"

Karena Mendoza
Composer, Producer
Big Voice Productions, IL

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"We had just returned from a great vacation in Mexico and my daughter grabbed the camera "I want to see your fish!". Excitedly pushing buttons she accidentally reformatted the disc loosing our memories of the trip. I called DataTech Labs and Jeff assured me that if they could be recovered DataTech labs could do it. Within a day of receiving my photo disc, the lab had a CD of our pictures in the mail to me. I am very appreciative of the prompt, courteous, and reasonably priced service I experienced with DataTech labs. I would definitely recommend them to others!"

Chris Lund-Holtz
Mukwonago, WI

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"Our company's experience with DataTech Lab definitely exceeded our expectations. Not only did Datatech offer efficient, friendly service, competitive pricing, and reassuring case specific attention, our lost files were fully restored and we were able to access important business information. DataTech further helped us to take precautions against future problems. If we were to ever have another hard drive failure, we would not hesitate to use DataTech again."

Rick Ridder
President
RBI Strategy and Research

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"I, being unfamiliar with a new digital camera, inadvertently deleted all of many photographs contained in the flash memory. Thanks to you and your company's diligence and persistence, I now have most all of these photographs restored and on CD. Photographs that are very precious to me, my family, and my friends. I have advocated your courteous and expedient service to many during conversation. Thank you very much for returning to me these treasures. Attached, please, find one of the photographs taken of our kitten. Again, thank you very much!!"

Don Holmes

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I had just finished rebuilding our corporate server. Anxious to reconnect to our data and resume business, I discovered that 120GB of business critical data was now unavailable. The data on these two drives consisted of everything from our financial and donor records, to the massive collection of artwork, logos, and marketing files used in all our publications. A misstep on my part of not properly "breaking" the drive mirror before rebuilding the server led to the sudden catastrophe. A recent relocation of our offices had interrupted the normal backup routine leaving our backups severely compromised and all but worthless. I was devastated!

My first thought was to utilize the Certified Professional services of our Microsoft Partner program. Initially there was great hope in accessing the data again as Microsoft worked for two (2) hours in attempting recovery. Unfortunately, the file structure necessary to restore access to my data was corrupt and even the Microsoft professionals couldn't rebuild it. That's when I started looking for a data recovery service. I called numerous companies around Denver. I grew discouraged as I was quoted significant upfront fees just for looking at my drives, potential cost mounting into the thousands of dollars for data recovery, and estimated time involvement of up to 3 weeks. Then I stumbled across the website of DataTech Labs and as a result of what I was reading, called right away.

I was so impressed right from the beginning. The person on the other end of the phone was actually interested in listening to my story. He made me feel like my situation was the most important one of the day. Upfront cost to examine my drives, zero! Cost for data recovery due to logical failure (clearly my situation) started at $500.00! Time to repair, "bring the drives in and lets see", I was told. "May only require 24 hours." I was amazed! My experience once I arrived at DataTech's lab was no less pleasant. I was handled very professionally, my concerns treated with the utmost urgency, and I even got to speak with the lead technician who would be handling my data. Wow, the service was incredible.

Well, I'm very happy to report, that not only was the DataTech Lab technician able to recover my data, but in he was able to deliver it in exactly the same file structure it was in before the failure, structure which was at risk. All of this was put neatly onto an external, USB hard drive which was ready to connect to our server back in the office. We were able to just copy the data to our newly formatted drives. Turn around time for this project . . . same DAY! Now that's service!

I can't say enough good about my experience with DataTech Labs. From the professional manner in which my concern was handled, to the speed in which they resolved my issue, they are clearly a cut above. I will return again whenever I have such a need in the future. I highly recommend them to anyone requiring data recovery or any of the other fine services they provide.

Jeff Korsen
Pastor, Genesis Community Church
Thornton, CO

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Just wanted to say thanks for doing such a great job. You and your team were able to recover my data from my notebook after my hard disk crashed. More importantly your company treated me like I was your only client and provided a level of service that was way above my expectations. Thanks again for your help.

Rob Rosborough
Director
Datacolor

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"Very happy with the service at Datatech Labs! They were professional, made an accurate assessment and quickly extracted our data from a corrupted drive to another device. I won't hesitate to use them again or recommend them to my associates"

Donald Lohman, Director, Technical Support (Ret.)
Jefferson Co. Schools
August, 2006

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They are friendly, creative, yet professional people who clearly enjoy their work. I was impressed by their depth of knowledge in all aspects of informatics including the principals and importance of keeping confidential data confidential. They pointed out possible sources of the problem I had and took steps to save me from them in the future. They took the time to show me a practical way to routinely backup data. They outfitted my external hard drive with a much more reliable enclosure. They went beyond the call of duty by suggesting a possible alternative way for me to obtain my data back. Because of all of the above it was clear that they are much more than techs and their main focus was to solve my problem. I hope never to need their services again, but just in case I have a sticker with their phone # on my laptop. In Ebert & Roeper terms they would get "Two thumbs up, way up!"

A. Angelina, MD

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I thank you guys so much for successfully recovering our data. We have about 12 years of records that could have been devistating to our business if we had lost it. In addition, thank you for setting us up with our new backup system. We now have some piece of mind knowing our data is protected.

Kathy
Green Fork Golf

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What a relief! I must say I was really worried about our hard drive failure. I thought our data was lost forever. You guys are an absolute lifesaver! I will recommend DataTech highly!

Brian Keith
BriscoWeb, Inc.

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I was recently in Denver on business. Sometime between my flight and the hotel my laptop had stopped working. I had an important meeting that morning and needed this fixed. I wasn't sure what could have happened, so I called around. After speaking with DataTech they mentioned that the change in pressure while in flight may have caused a malfunction in the hard drive. I immediately brought my laptop in for service. Their diagnosis was indeed correct. I was back in action on the same day!

Scott Tucker
Industrial Supply Inc.

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"A customer of mine suffered a catastrophic RAID failure in August 2007. I preach to all of my customers about the necessity to have a valid back up at all times. As a tech taking care of a network we get the mentality that we can fix anything and tend to loose sight of our backups. This was true in this case. My last valid backup was over 6 months old on this server. The customers company had bought into a national chain franchise and there had been major changes to the network.

To make matters worse this was an MS SBS server and they used all of the features contained. From the last valid backup it would have made sense to just start over but there was irreplaceable data. This was a RAID 10 array on an embedded Adaptec controller. All of my research indicated that there was no way to recover and to just start from scratch. I called all of the "Big Boys" and those that did respond to me wanted $2000 or better just to look at it.

On top of that they wanted anywhere from $15,000 to $25,000 to recover in the time frame I was in. I knew that it would be difficult to get a hold of anyone since it was late on a Sunday when I gave up and started looking for help. I was greeted by unfriendly auto-attendants or people that could barely speak English, that is until I found Datatech Labs. Not only did they assure me that everything was ok, but that they were pretty sure from the info I gave them that they could help me out.

We sent the drives to them on Monday and got them back on Friday with 100% success!!! We lost absolutely no data at all and it cost a fraction of what everyone else wanted. They saved my customer and they saved me and they saved us money, with that they will have all of my recovery projects forever.

All other recovery companies should bow down in fear of Datatech Labs!!!"

Rodney Rees
resident / Sr. Network Consultant
Quadrivium Technologies, Inc.

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“My wife is a Speech Pathologist and kept all of her data on her thumb drive. After someone tripped over her laptop power cord, her thumb drive cracked after the computer hit the ground. The drive was completely unresponsive. She had meetings scheduled with parents within three days and needed the data off of the thumb drive by then. DataTech Labs had my information back to me within 24 hours of receiving it. I am very pleased with the service I have received from everyone I spoke to, especially Jeff, who handled my job. I would recommend DataTech’s service to anyone who has a similar issue. Between the speed of their service and availability of someone when I needed help, this was money well spent. Thanks DataTech Labs!”

Harry Mayeux

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“I’m very pleased with the service we received from Data Tech Labs. They were able to recover important information from a damaged drive for us in a timely manner. Their service was professional and efficient and we would use them again for data recovery services.”

Rick Schoenhals
Vice President, Information Technology
Denver Broncos Football Club

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